Moving your office phone system to a hosted Urban Network solution is not just about saving money. The technology allows businesses to be more productive, more mobile, and more in-touch with customers and colleagues. Furthermore, customers no longer have to worry about the associated problems and internal drain on resources in relation to the acquisition, deployment and maintenance of their own PBX
Urban Network’s IP telephony solutions combine the best functionality of fixed line offerings with the freedom of a hosted solution – ideal for small and medium businesses.
Not only does Urban Network deliver small and medium businesses with all the advantages of a large telephone system that allows you to keep in touch with your customers and employees wherever they are, it also saves money on your business telephony and improves your customer experience. This is because other than your handsets, all the necessary hardware is managed and run inside the Urban Network network, your company doesn’t need its own telecoms infrastructure.
Today, successful companies need to enable employees to be mobile; work is not where you are, but what you produce – irrespective of your location. As a result, successful companies are striving to improve the performance of their mobile workforce.
Urban Network’s hosted telephony solutions allow you to work from any location. Our mobile twinning, soft phone and home workers options allow your desk phone to be located anywhere making sure you stay in touch with customers and employees at all time.
Despite the very rich list of features and functionalities Urban Network offers, you don’t need any telecoms experience or technical skills to set up, manage and run it; because we do all that for you:
Recognising the need for a fully flexible phone solution that grows with our customers, Urban Network has designed its telephone solutions accordingly. For example; allowing user adds, moves and changes across multiple sites to be easily handled from a single, intuitive interface or allowing roaming employees to ‘hot desk’ from any office location without the need for an IT specialist or engineer. In fact the Urban Network hosted IP telephony solution has been designed to support business with up 2,500 separate office locations if required.
Disaster recovery made simple…
As there is no physical equipment located on the customer site other than the handset itself and all technology is hosted at our secure data centres, you are already benefiting from a resilient phone system that can be accessed anywhere!
- Incoming Call Routing Emergency Overide
Regardless of the localised issue, all calls can be sent to an alternative site or device with a click of a mouse. - Teleworker
For prolonged emergencies users can access the company phone service from home using IP handsets or softphones.
