As a leading Outsourced IT Services company in London, Urban Network has over 15 years experience working day to day with clients in the SME Sector, providing on-going Remote and Onsite IT Support Services and IT Consultancy. If you are a Small Business and looking for a new IT Company then Urban Network would like the opportunity to become your IT Support provider.
Prevention is better than the cure. We take a very Proactive approach to IT Support and we have invested a lot of resources into creating a perfectly balanced service for SME’s that require a cost-effective full-time IT Support Service. We call this Service ‘Fixed Cost IT Support” and we are proud to be one of the only Companies in the UK that can offer a genuine Unlimited IT Support Service.
Why choose Urban Network?
Our Fixed Cost IT Support service is a ‘One Stop Shop’. A comprehensive IT Support Solution composed of the following Services:
Helpdesk Team – Our Team of London based Microsoft Certified Remote engineers provide our clients with unlimited telephone and remote 1st, 2nd and 3rd line Support. We guarantee your call will be answered by a support engineer ready to assist you when you need them most.
Professional Services Team – Our Team of Professional Field Engineers are all Microsoft Certified Professionals. Based at our head office in the heart of London, we guarantee to provide a fast and friendly onsite support service.
IT Consultancy Team – Our team of senior technical engineers that provide our clients with Proactive on-going IT Consultancy and Project Management Service. Our Consultancy team are experienced in all IT related scenarios, from complex network upgrades to relocation projects.
Sentinel Network Monitoring – Our proactive monitoring solution has been developed with prevention in mind, Sentinel allows us to monitor all aspects of your IT Network and proactively alerts us when a fault arises. Sentinel allows us to fix problems before you even know they exist!
We also offer a range of Professional IT Solutions including Cloud based services, Virtualisation Solutions, Online Backup and Disaster Recovery. Take a good look around our website to find out more!